Payment and Shipping information

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

Deliveries are made in the following countries: USA.

Dispatch shall not be made to the following foreign islands: USA

Dispatch costs (inclusive of legally applicable VAT)

We charge shipping costs for deliveries to foreign countries on the basis of the order value (gross product value):

  • All regular offers from 1, -EUR: Free Shipping
  • Orders over 40 €+1 Free Product: Free Shipping
  • Subscribers of our newsletter receive free products of your choice: plus shipping costs of 95 € per product

Delivery periods

Unless any other period is specified in the item description, the product is delivered to a foreign country within 14-26 days after the order confirmation (in case an advance payment has been agreed upon, after the payment authorisation).

Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Payment options

- Prepayment via transfer

In case of deliveries to a foreign country, you have the following payment options:

  • Prepayment via transfer
  • Payment via PayPal
  • Payment via PayPal (credit card, direct debit, invoice)
  • Payment by invoice (via Heidelpay)

In case of questions, please contact us at the contact details mentioned in the Legal Notice.